Diary of a Small Business Owner

Like I said, a lot has happened since I last wrote. But even bigger than moving our store, was this: we recorded our best May in our seven...

We dream our store will be full and beautiful again. And you will come shop. And we will be here. And we will remember how a...

In a crisis, you can't pivot to be a generous or caring company if you haven't already been partnering with causes and caring for the...

Over the last two weeks we've been offering a 30% discount on all pantry and bath items so you can stay clean and well fed at home. We're doing...

Of course, as someone who leans hard toward optimism I can't help but see a blank canvas. I think about one day, when the people come...

Back in the fall, I timed one of the rides my daughter and I went on. Nothing lasted more than 90 seconds. But the more...

Leaders often think that most of their job is training, and certainly that is one of the main responsibilities. But more required of leaders is trust -...

When Batch began, we were exclusively a e-commerce company. After a few months, we began selling corporate gifts. It wasn't until over a year into starting the...

Our sales team remains motivated. Usually I'm the one who can pump them up at a moment's notice, but now they're pumping me up. Optimism isn't...