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Diary of a Small Business Owner

Diary of a Small Business Owner (4/02/20) - More of Who We Already Are
April 02, 2020 0

Diary of a Small Business Owner (4/02/20) - More of Who We Already Are

In a crisis, you can't pivot to be a generous or caring company if you haven't already been partnering with causes and caring for the...

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Diary of a Small Business Owner (3/28/20) - Sacrificing Margin on the Altar of Survival
March 28, 2020 0

Diary of a Small Business Owner (3/28/20) - Sacrificing Margin on the Altar of Survival

Over the last two weeks we've been offering a 30% discount on all pantry and bath items so you can stay clean and well fed at home. We're doing...

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Diary of a Small Business Owner (3/23/20) - Deemed Essential
March 23, 2020 0

Diary of a Small Business Owner (3/23/20) - Deemed Essential

Of course, as someone who leans hard toward optimism I can't help but see a blank canvas. I think about one day, when the people come...

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Diary of a Small Business Owner (3/20/20) - Who Likes Roller Coasters?
March 20, 2020 0

Diary of a Small Business Owner (3/20/20) - Who Likes Roller Coasters?

Back in the fall, I timed one of the rides my daughter and I went on. Nothing lasted more than 90 seconds. But the more...

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Diary of a Small Business Owner (3/18/20) - Train, then Trust
March 18, 2020 0

Diary of a Small Business Owner (3/18/20) - Train, then Trust

Leaders often think that most of their job is training, and certainly that is one of the main responsibilities. But more required of leaders is trust -...

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Diary of a Small Business Owner (3/17/20) - What Pivot Looks Like
March 17, 2020 0

Diary of a Small Business Owner (3/17/20) - What Pivot Looks Like

When Batch began, we were exclusively a e-commerce company. After a few months, we began selling corporate gifts. It wasn't until over a year into starting the...

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Diary of a Small Business Owner (3/16/20) - Let the Hustle Begin
March 16, 2020 0

Diary of a Small Business Owner (3/16/20) - Let the Hustle Begin

Our sales team remains motivated. Usually I'm the one who can pump them up at a moment's notice, but now they're pumping me up. Optimism isn't...

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Diary of a Small Business Owner (3/15/20) - The Store is Closed
March 15, 2020 0

Diary of a Small Business Owner (3/15/20) - The Store is Closed

Our team is going to hustle this week. Hustle and a high level of work ethic are not new ideas for our team. It'll be good...

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Diary of a Small Business Owner (3/14/20) - How Bad Can it Get?
March 14, 2020 0

Diary of a Small Business Owner (3/14/20) - How Bad Can it Get?

I think a big reason people start small businesses is to be in control of something. You can avoid being laid off if you don't...

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